{"id":241,"date":"2024-09-26T22:07:40","date_gmt":"2024-09-26T22:07:40","guid":{"rendered":"https:\/\/ccmh.ucd.ie\/wp\/?page_id=241"},"modified":"2024-10-08T18:35:46","modified_gmt":"2024-10-08T18:35:46","slug":"online-help-seeking","status":"publish","type":"page","link":"https:\/\/ccmh.ucd.ie\/wp\/?page_id=241","title":{"rendered":"Online help-seeking"},"content":{"rendered":"\n<p style=\"margin-right:0;margin-left:0\">Seeking help is an important step in addressing mental health difficulties. Evidence suggests that positive help-seeking experiences contribute to an increased likelihood of future help-seeking and achieving improved outcomes. However, help-seeking is a complex process. We are exploring how technology can support better help seeking experiences for young people experiencing mental health difficulties.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"263\" src=\"https:\/\/ccmh.ucd.ie\/wp\/wp-content\/uploads\/2024\/09\/Claudette_thread.png\" alt=\"\" class=\"wp-image-232\" style=\"width:668px;height:auto\" srcset=\"https:\/\/ccmh.ucd.ie\/wp\/wp-content\/uploads\/2024\/09\/Claudette_thread.png 600w, https:\/\/ccmh.ucd.ie\/wp\/wp-content\/uploads\/2024\/09\/Claudette_thread-300x132.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p><strong>CMH members:<\/strong>\u00a0Claudette Pretorius, David Coyle, Cristina Perea del Olmo<\/p>\n\n\n\n<p>Our work began with a systematic narrative review of the barriers and facilitators young people experiences when seeking help online. We also gained a deeper understanding of young people\u2019s experiences through a large-scale cross-sectional survey. Building on this, and through co-design with young people, we have developed and evaluated a series of interactive help-seeking prototypes and provide guidelines for the design of online help seeking tools. The design and evaluation of these prototypes is detailed in the 2020 and 2022 papers above.<\/p>\n\n\n\n<p>Our research has emphasised the importance of four key design considerations: connectedness, accessible information, personalisation and a respect for autonomy, and immediacy. From a theoretical perspective we have developed a model of online help-seeking that combines previous theories of offline help-seeking, with needs based motivational theories, and information seeking theories.<\/p>\n\n\n\n<p><strong>Key publications<\/strong><\/p>\n\n\n\n<p>Pretorius, C., McCashin, D., &amp; Coyle, D. (2022). Supporting personal preferences and different levels of need in online help-seeking: a comparative study of help-seeking technologies for mental health.&nbsp;<em>Human\u2013Computer Interaction<\/em>, 1-22. (<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/07370024.2022.2077733\">doi<\/a>)<\/p>\n\n\n\n<p>Pretorius C,&nbsp;Coyle D&nbsp;(2021) Young People\u2019s Use of Digital Tools to Support Their Mental Health During Covid-19 Restrictions. Front. Digit. Health 3:763876. DOI:&nbsp;<a href=\"https:\/\/doi.org\/10.3389\/fdgth.2021.763876\">https:\/\/doi.org\/10.3389\/fdgth.2021.763876<\/a><\/p>\n\n\n\n<p><em>Pretorius, C., McCashin, D., Kavanagh, N. and Coyle, D. (2020) April. Searching for mental health: a mixed-methods study of young people\u2019s online help-seeking. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (pp. 1-13).&nbsp;(doi)<\/em><\/p>\n\n\n\n<p><em>Pretorius, C., Chambers, D. and Coyle, D. (2019). Young people\u2019s online help-seeking and mental health difficulties: Systematic narrative review. Journal of medical Internet research, 21(11), p.e13873. (<a href=\"https:\/\/doi.org\/10.2196\/13873\">doi<\/a>)<\/em><\/p>\n\n\n\n<p><em>Pretorius, C., Chambers, D., Cowan, B. and Coyle, D. (2019) Young people seeking help online for mental health: cross-sectional survey study. JMIR mental health, 6(8), p.e13524. (<a href=\"https:\/\/doi.org\/10.2196\/13524\">doi<\/a>)<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Seeking help is an important step in addressing mental health difficulties. Evidence suggests that positive help-seeking experiences contribute to an increased likelihood of future help-seeking and achieving improved outcomes. However, help-seeking is a complex process. We are exploring how technology can support better help seeking experiences for young people experiencing mental health difficulties. CMH members:\u00a0Claudette [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-241","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ccmh.ucd.ie\/wp\/index.php?rest_route=\/wp\/v2\/pages\/241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ccmh.ucd.ie\/wp\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ccmh.ucd.ie\/wp\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ccmh.ucd.ie\/wp\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ccmh.ucd.ie\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=241"}],"version-history":[{"count":12,"href":"https:\/\/ccmh.ucd.ie\/wp\/index.php?rest_route=\/wp\/v2\/pages\/241\/revisions"}],"predecessor-version":[{"id":586,"href":"https:\/\/ccmh.ucd.ie\/wp\/index.php?rest_route=\/wp\/v2\/pages\/241\/revisions\/586"}],"wp:attachment":[{"href":"https:\/\/ccmh.ucd.ie\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}